TRUST & SECURITY
Veterinary care demands a higher standard
Your patients' data and your practice's reputation depend on the tools you use. VetLoop is built with security and compliance at every layer.
COMPLIANCE
Security you can verify
Practice Data Isolation
Every practice operates in a fully isolated data environment. No cross-practice data leakage is possible.
- Row-level security on all database queries
- Practice ID verified on every API request
- Tested with automated HIPAA compliance suite
- No shared state between practice tenants
Encrypted Communications
All data is encrypted in transit and at rest. Secure connections protect every interaction.
- TLS 1.3 on all connections
- Encrypted database connections (TLS 1.3)
- Session-based auth with secure cookies
- Short-lived JWT tokens for API access
Complete Audit Trail
Every action in the system is logged with full context. Nothing happens without a record.
- Referral status changes with timestamps
- Field-level change tracking
- Message and document access logs
- User action attribution on every event
ARCHITECTURE
How your data flows
Every request passes through multiple security layers before reaching your data.
Your Browser
Secure session
TLS Gateway
Encrypted transport
Auth Layer
Identity verification
Application
Business logic
Database
Encrypted at rest
Auth layer
Secure session management with server-side identity verification on every request
Application layer
All requests authenticated and authorized before reaching business logic
Data layer
Practice-scoped queries ensure complete data isolation between organizations
STANDARDS
Security at every layer
Role-based access control with practice-scoped permissions
Session-based authentication with JWT token exchange
SQL injection prevention via parameterized queries
Rate limiting on all API endpoints
Abuse protection middleware on sensitive operations
CORS policy restricting cross-origin requests
Secure cookie attributes (HttpOnly, SameSite, Secure)
Input validation and sanitization on all endpoints
Automated security testing in CI/CD pipeline
Regular dependency vulnerability scanning
Trust starts here
Join practices that trust VetLoop with their referral workflows. Questions about security? We're happy to walk you through our approach.