Referrals get lost.
VetLoop closes the loop.

Most veterinary referrals disappear into fax machines and voicemails. VetLoop gives every referral a trackable lifecycle from send to discharge.

The veterinary referral operating system

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Where referrals break down

Every lost referral is a patient waiting longer, a vet wondering what happened, and revenue that never arrives.

48%

of referrals

have no follow-up communication after the initial send

3.2 days

average delay

between referral completion and discharge summary handoff

67%

of practices

still rely on fax or phone for referral coordination

How it works

Send. Track. Close the loop.

01

Send the referral

Create a referral in seconds. Select the receiving practice from your network, attach records, and send with full clinical context.

02

Track every step

Both practices see real-time status updates. Messages, documents, and tasks stay attached to the case — not buried in email.

03

Close with confidence

Discharge summaries flow back to the referring vet with one click. GP follow-up confirmations close the loop permanently.

Platform

Everything your practice needs

Practice Network

Discover and connect with specialty and emergency practices in your area.

Secure Messaging

Case-attached conversations that stay with the referral, not in your inbox.

Discharge Summaries

Structured handoff with diagnosis, follow-up, and GP confirmation workflow.

Team Management

Role-based access, task assignment, and workload visibility for your entire team.

Audit Trail

Every action logged. Full status history, field changes, and timestamps.

Operations Queue

Priority-sorted work queue with overdue tracking and team claim workflow.

Results

Numbers that speak

Referrals Managed

0+

Practices Connected

0+

Messages Exchanged

0+

Avg Response Time

<0hrs

See it in action

Meet Bella

1

Bella, 4

Limping after a hiking trip. Her GP vet suspects a cruciate ligament tear and needs a surgical consult.

2

Referral Sent

The referring vet creates the referral in VetLoop. Full clinical history, imaging, and owner contact — all attached in 60 seconds.

3

Specialty Accepts

The specialty hospital reviews and accepts within 2 hours. Appointment scheduled. Owner notified.

4

Loop Closed

Surgery complete. Discharge summary sent back to the referring vet with follow-up instructions. GP confirms recheck scheduled.

Integrations

Works with your existing tools

VetLoop connects with the systems you already use.

ezyVetIDEXX NeoCornerstoneAVImarkShepherdPulseImproMedNaVetor

For your practice

Built for how you deliver care

General Practice

Send referrals with full clinical context. Get discharge summaries back. Know your patients are cared for.

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Specialty & Emergency

Receive referrals with everything you need. Close the loop with structured discharge and follow-up workflows.

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Emergency & Critical Care

Handle urgent referrals with speed. STAT priority flags, instant notifications, and streamlined acceptance workflows.

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Multi-Location Groups

Coordinate referrals across your network. Shared practice connections, centralized reporting, and team-wide visibility.

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Trust & compliance

Veterinary care demands a higher standard.

VetLoop is built with practice data isolation, encrypted messaging, and a full audit trail — because your patients and clients deserve it.

Practice isolation

Each practice sees only their own data. No cross-practice data leakage.

Encrypted at rest

All clinical data encrypted at rest and in transit with TLS 1.3.

Full audit trail

Every status change, message, and field update is logged with timestamps.

Ready to close the loop?

Join the practices that have moved beyond fax machines and phone tag. Set up your practice in under 5 minutes.